Privacy Policy
Last Updated: July 16, 2025
Welcome to Creators' Privacy Policy. This Privacy Policy ("Policy") describes how Creators ("we", "us", or "our") collects, uses, and protects your personal information when you use our platform and services.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information from and about users of our platform:
- •Personal Information: Name, email address, phone number, and other contact details you provide during registration.
- •Account Information: Username, password, profile information, and preferences.
- •Financial Information: Payment details, banking information for payouts, and transaction history.
- •Usage Data: Information about how you use our platform, including pages visited, features used, and time spent.
- •Device Information: IP address, browser type, operating system, and device identifiers.
2. How We Use Your Information
We use the information we collect for various purposes:
- •To provide, maintain, and improve our services
- •To process transactions and manage your account
- •To communicate with you about your account and our services
- •To provide customer support and respond to your inquiries
- •To personalize your experience on our platform
- •To comply with legal obligations and prevent fraud
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- •Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform.
- •Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
- •Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets.
4. Identity Verification (KYC)
We may request user identity verification when necessary, which includes collecting and processing certain basic identity data to ensure the accuracy of information and compliance with applicable regulations and guidelines in the Kingdom of Saudi Arabia.
To carry out the verification process, we use a third-party service provider specialized in KYC procedures, to ensure the accuracy of the process and compliance with regulatory requirements. We ensure that this third party adheres to the highest standards of protection and encryption and takes the necessary security measures to protect identity data during transmission, processing, and storage, and is not authorized to use this data for any purpose other than verification.
In addition, we confirm that we handle user data related to identity verification with the utmost care and protection, applying strict internal security policies to ensure data confidentiality and that it is only accessed by authorized employees and to the minimum extent necessary.
Your use of the platform constitutes your consent to the processing of your identity verification data by us and by the aforementioned third party, in accordance with this Privacy Policy and related regulations.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- •The right to access and receive a copy of your personal information
- •The right to correct inaccurate or incomplete information
- •The right to delete your personal information
- •The right to restrict or object to processing
- •The right to data portability
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last Updated' date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected] or through our support channels.